Elevating Customer Service in the Supply Chain
Program Airs: June 13, 2 p.m. ET Find out how modern customer service solutions can upgrade your business' operations. Donna Kintop, Head of Customer Care at DDC FPO, joins Transport Topics' Seth Clevenger for a special one-on-one conversation to discuss her experience building customer success strategies for countless transportation companies and offer her insight on customer service trends across the supply chain.
June 13, 2024How to Combat Rising Insurance Costs
Program Aired: May 16, 2 p.m. ET Recouping your claims - from filing and acknowledgement to investigation and settlement - can exhaust more time and money than you can afford. Instead of a game of telephone, what if your service provider managed each step of the process from claim to settlement and offered you a single touchpoint for all your questions? Chas Nickells, Vice President of Business Development for Transportation at Davies Group, joins Seth Clevenger to share his decades of experience creating custom claims solutions for industry leaders and teach you how end-to-end claims solutions can transform your operations.
May 16, 2024